ARMSWISSBANK offers not only traditional banking services (transfers, deposits, etc.) tailored to meet clients’ individual needs as well as a wide range of investment instruments in both Armenian and international markets. The Bank also offers various loans (consumer loan, car loan as well as mortgage and renovation loans).  



Customer Rights

Individual customers have the opportunity to submit claims arising from transactions between the customer and the Bank to the Financial System Mediator. Any person is entitled to receive information on the laws of "Banks and Banking Activity" and "Securities Market" of the Republic of Armenia (In Armenian).

Any person has the right to recieve the copies of the information relating to "ARMSWISSBANK" CJSC from the 3rd point of the 20th article and 2nd point of the 43rd article of the RA law on "Banks and Banking Activity" and information from the 16th, 120th and 1st point of 126th articles of the RA law on the "Stock Exchange" by presenting a written application to the Bank on any business day from 9:30 am to 5:00pm at 10 Vazgen Sargsyan str address.

The information should be provided within 3 working days, for which no fee is charged if the information is provided in person or by e-mail, while in case of fax or mail delivery commissions are charged according to the Bank's current tariffs.

The procedure of customer complaints review

If you have any complaints, please contact us:


Address:            10 V. Sargsyan str., Yerevan, 0010, RA
Tel.
:                   (+374 10) 52-95-93, 58-44-19, 54-07-28,
                         (+374 10) 54-07-36, 54-07-51 
E-mail:               info@armswissbank.am
Fax:                   (+374 10) 58-24-21, 54-06-75
Web site:            www.armswissbank.am, www.armswissbank.com

 

 

* In case of discrepancies between the published Armenian and other language information, the Armenian information prevails. 

Updated 25.11.2011 16:45