FREQUENTLY ASKED QUESTIONS

No, ARMSWISSBANK CJSC (hereinafter the Bank) is not a Swiss bank or a Swiss bank branch, but the Bank has been established and operates under Armenian law. The only real and final beneficiary of the Bank is Swiss businessman Vartan Sirmakes, who is the founder, owner and CEO of the famous Franck Muller Watchland watch manufacturer.

To become a customer, you need to visit or call the Bank and get acquainted with the Bank's services and account opening terms. In case of conciliation, the Personal Manager will present you the list of documents required for opening an account.

Our online banking technologies are provided by internationally recognized Symantec SSL security system which ensures all transactions are protected by the highest available level of security.

To use the Mobile Banking application, you must be using the Bank's Internet Banking system and apply the same username and password (if you have a Mobile Token, you can use it to generate a one-time password). To use the Mobile Banking application you must download the application from App Store and Google Play Store and install on your phone or tablet.

The Bank offer to its clients loans, credit lines overdraft, guarantees , acreditive, order purchase financing, export promotion financing, project financing , factoring and other services. You can find information about the loans from the Bank’s website or call other contacts ( phone number or post address), send message to customer service portal or visit to the Bank.

Mainly, the Bank finances medium and large enterprises that have a stable business, a well-established credit history and good reputation in the business world in the form of mid-term or long-term loan instruments for capital investment, energy efficiency and / or replenishment, as well as for trade financing, in the form of financing instruments.

The Bank will gladly consider the issue of financing your new initiative, but at least the following conditions must be met.

  • The initiating person / person or investor should have enough business experience and the credit history should be perfect.
  • The investor should be prepared to finance the program at its own expense.at least 30%.
  • The investor must provide the Bank with sufficient collateral (pledge).

In choosing the collateral the Bank prefer real estate production equipment and flow lines, vehicles and equipment and etc. As a rule, the Bank does not carry out any valuation of its own collateral, but rather cooperates with a number of specialized companies with best practices and knowledge in the field.

The Bank provides to the individual clients mortgage loans for acquisition and / or repair / construction of commercial and residential real estate. The mortgage loans provides as Bank’s as well Mortgage loans are provided both at their own expense and within the framework of the “National Mortgage Company” RCO and “Affordable Housing for Young Families”.

To get a loan from the Bank is necessary to present loan application and the list of required documents differs depending on the loan. You can find the list of documents on individuals lending and corporate clients credit terms page or apply to the Bank, and employees of the Bank will gladly answer any questions you may have. Consumer loans are provided exclusively to corporate customers of the Bank.

Factoring is a financial transaction in which the client assigns the collection rights of its accounts receivable to the Bank at a discount. You can find more information about factoring from the Bank’s website or call other contacts ( phone number or post address, send message to customer service portal or visit to the Bank.

In framework of factoring and international trade financing the Bank is offering to its customers internal factoring - with regression and without regression, export and import factoring (international factoring),, receivables financing, pre-export financing, acreditive, incaso and international bank guarant.

As a natural person, you can invest term deposits in AMD, USD and EUR for 30-730 days, and as a corporate client can invest term deposits in AMD, USD, EUR and GBP deposits for 1-730 days. For more information about factoring from the Bank’s website or call other contacts ( phone number or post address, send message to customer service portal or visit to the Bank.

There is a minimum deposit limit for investing time deposits:

Natural personCorporate
AMD 2.000.000 AMD 5.000.000
USD 5.000 USD 10.000
EUR 10.000 EUR 50.000
    GBP 100.000

You can invest standard, cumulative and variable deposits. For more information about factoring from the Bank’s website or call other contacts ( phone number or post address, send message to customer service portal or visit to the Bank.

An individual customer can early terminate the deposit agreement, and legal entities can settle the deposit agreement in the circumstances stipulated by the Bank's agreement and deposit agreement.In this case the Bank performs the recalculation of the interest, pays the 0.5% p.a. interest rate as stipulated by the deposit agreement and deducts the interest amount already paid. If the annual interest rate set for the deposit is less than or equal to 0.5%, then the Bank performs the recalculation of the interest, pays 0.0% annual interest, as stipulated by the deposit agreement and deducts the interest amount already paid.

The Bank offers a wide range of services to different customer groups, in particular:

Having strategic interests in the securities market, the Bank offers issuers a complete package of securities issuance and distribution services, including professional advice, market analysis and financial risk management related to securities issue. Throw issue the Bank is using technologies which are using in development countries, including markets’ other members for issue syndicate. During the allocation the Bank is using advanced technologies of developmet countries, including cooperates with other market participants to form a syndication of allocation.

First of all, it is necessary to become a Client of the Bank and conclude a Brokerage Service contract: Then, by giving appropriate instructions You can invest in your acceptable securities or taking advantage of the ability of the electronic system for stock exchanges to independently place securities and buy and sell orders and conclude transactions.

The Bank offers you access to securities markets in several countries - Armenia, Russia, the United States, the European largest stock exchanges. With the Bank you can choose the geography of investors and the type of markets that will match your investment strategy. Due to wide range of partners, the Due to the wide range of partners, the Bank may purchase a variety of securities in various countries and sectors of the economy such as stocks, governement and corporate bonds, derivative securities, investment fund units, etc.

The cumulative investment instrument allows the investor to make long-term savings and at the same time introduce those savings in reliable and high-yield government bonds. At the same time, the profitability of the bonds is determined at the time of signing of the investment contract and does not change during the whole term of the contract. In addition, the interest income on the bonds is also reinvested in these bonds, ensuring a higher profitability of investment.

The risks of investment, like a rule, are comparative from expected earnings. The more reliable the security, the lower the profits. At the same time risky tools can allow you to double, even triple your invested capital within a few days, but the risk here may be considerably higher. Each investor determines himself the expected earnings weighted for the appropriate risk.

The plastic cards can get The Bank’s accountant natural and legal customers, their owners and directors, have a positive history of cooperation with the Bank. The plastic cards can get The Bank’s accountant natural and legal customers, their owners and directors, who have a positive history of cooperation with the Bank. For more information about plastic cards you can find from the Bank’s website or call other contacts ( phone number or post address, send message to customer service portal or visit to the Bank’s website.

Taking into account the fact that payment cards will be provided to the Bank's account-holding customers only, there will be no need to submit additional documents in case the customer’s information is already updated in the Bank’s database. Otherwise it shall be crucial to submit all documents required to open a new account for physical and/or legal entities at the Bank.

* In case of discrepancies between the published Armenian and English language information, the Armenian information prevails.